Case Study

Quality Data Drives Key Decisions for Knute Nelson

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Knute Nelson
Knute NelsonAlexandria, MN

Between the ever-changing healthcare landscape, talent shortage, and incoming wave of the aging baby boomer population, efficiency is key to doing more with less and allowing organizations to provide care to the senior population for years to come.

Knute Nelson is a full-spectrum nonprofit organization serving the senior community in Minnesota and North Dakota. Knute Nelson’s mission—to enrich the lives of everyone they serve—extends from patients and the community to their employees. With 1,100+ staff members supporting a full continuum of care ranging from senior living facilities, wellness and rehabilitation, home health, and hospice, Knute Nelson enriched over 8,500 lives in 2022.



  • Combined data across systems, in real-time
  • One single source of truth
  • Increased efficiency
  • Reduced manual processes
  • User-focused dashboards

Watch as Knute Nelson details their journey to becoming a data-driven organization.

The Challenge

Knute Nelson needed a system that could bring all of their data into one custom, scalable platform that would meet the needs of all users.

Keeping such a multi-faceted organization operating at peak performance is no easy feat. Knute Nelson turned to their long-time audit and tax partner, Eide Bailly, for help. 

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Siloed systems and data
    yellow 2
    Lagging indicators
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      Reliance on spreadsheets

        The Solution

        Our specialized healthcare and technology teams worked together with Knute Nelson to identify KPIs for each department and the organization and ensure the metrics chosen matched the desired business outcomes.


        • Intacct
        • HomeCare HomeBase
        • PointClickCare
        • Dayforce/UKG


        • Azure Data Factory
        • Power BI
        • SQL Server
        • SQL Server Integration Services


        • REST API
        • OData
        • SFTP
        • Custom Automations for Excel Integrations










        The Results

        Fast, efficient, and reliable data across the organization.

        Our healthcare and technology consulting teams worked together to increase efficiency, reduce manual processes, increase visibility, and empower their employees to make decisions based off of real-time data.

        Their BI dashboards combine financial data, sales and operating data, employee data, and clinical data to tell a story that Knute Nelson can use to:

        Track admission and referral trends
        Create projections and forecasts
        Recognize patterns
        Measure growth rates
        Track key performance indicators

        “Ultimately,” says Marnie Gugisberg, CFO, “anytime we make a decision, we check the dashboards to make sure our decision is supported by the data.”

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