Skin Script now uses NetSuite for all sales orders, and their credit card processor integrates directly into NetSuite ERP resulting in significantly lower processing fees. Not to mention that their online shop was built on NetSuite’s SuiteCommerce Advanced platform, meaning all sales orders and payments are managed on a single system, seamlessly.
Our Eide Bailly team also implemented NetSuite advanced inventory and bin management for the Skin Script team. This has eliminated spreadsheet mayhem for the team, and all inventory is tracked directly in their new ERP for improved visibility and accuracy. Combined with RF-Smart’s warehouse management and barcoding solution, Skin Script more than tripled their shipping capacity! With improved pick-pack-and-ship functionality and auto generated emailed for order tracking, the team can now successfully manage 1,100 orders a day.
The team was also delighted to find immediate reduction in costs with their technology implementation as well. Even after the price of implementation and licensing, Skin Script has seen an immediate savings of $25,334 in annual costs – largely due to the significant reduction in credit card processing fees after integrating their processor with NetSuite. These savings do not take into account the organization’s efficiency and productivity savings, which have been substantial post-implementation.
Over a two-year period, Skin Script has grown from a $5.6M business to an estimated $16M. Founder and owner Lisa VanBockern says that kind of growth would not have been possible to achieve had it not been for NetSuite.