Article

Why Construction Leaders Must Tackle Technology Debt Before It Tanks Growth

employees in hard hats looking at computer monitors

Key Takeaways

  • Ignoring technology debt hampers growth, limits agility, and impacts margins, operations, finance, and risk management.
  • Disconnected and outdated systems lead to poor data, resulting in costly inefficiencies and poor decision-making.
  • Proactive and strategic modernization is crucial, as continued reliance on outdated systems and reactive fixes becomes increasingly expensive and disruptive.

Construction is modernizing, but nearly half of construction organizations are still building the future on outdated systems. Technology debt is more than an IT issue. It's a drag on operations, finance, and risk management that quietly erodes your margins, limits your agility, and stifles scalability.

If your tech stack is fragmented, your data is, too — and that’s costing you more than you think.

What Is Technology Debt — and Why Should You Care?

Technology debt is what happens when you delay modernization. Instead of upgrading systems strategically, you add tools reactively, patch over gaps, and rely on staff to fill in the cracks.

Nearly one in three clients we surveyed currently use outdated software. The reality is the longer this tech debt accumulates, the more expensive, and disruptive, it becomes to fix.

If You’re Seeing These 4 Signs, You’re Paying the Price

1. You’ve lost visibility.
Forty-three percent of construction companies say their business processes would improve with better access to real-time and historical data. Yet many leaders are stuck reconciling reports, using disconnected systems for estimating, and struggling with billing. It’s a situation that can end up costing as much as $250 million annually, all thanks to poor data.

  • Ask yourself: Are your dashboards giving you real-time insights — or are you flying blind?

2. Your team is your integration layer.
Over 20% of construction professionals feel they need to evaluate their current tech stack. But most still haven’t. When AP is rekeying invoices, PMs are rebuilding schedules in Excel, and IT is building point-to-point patches between systems, your people are compensating for poor design.

  • Ask yourself: Are people working around the system or within it?

3. High maintenance costs create strain.
Up to 90% of IT budgets go to maintaining outdated systems. Expanding into new markets or bidding on public projects is hard when your systems can’t flex. And updating legacy customizations is often more expensive than replacing them.

  • Ask yourself: How much are you spending to stand still?

4. Cyber and compliance risk is growing.
Legacy systems lack modern security features, leaving them more susceptible to cyberattacks. In fact, 42% of contractors cite data security as their biggest IT challenge. These vulnerabilities pose significant risks to sensitive project data and financial information.

  • Ask yourself: Can your current stack keep your data — and your bids — safe? 

Ops, Finance, Tech: Why This Falls on You

Modern construction requires connected, real-time data to manage projects, teams, and cash with precision. Legacy systems can't keep up.

Here’s what we know: construction risk isn’t just out in the field anymore. It’s in your systems.

  • Operations leaders need real-time field-to-office data to drive execution and margin.
  • Finance leaders need integrated WIP, payroll, and compliance data to manage risk and reporting.
  • Tech leaders need to secure the stack and scale smarter, not just keep the lights on.

And there’s a cost to not keeping up:

Siloed systems > Missed deadlines, change order delays
Manual workflows > High overhead, error-prone reporting
Poor visibility > Inaccurate forecasting, margin erosion
Compliance risk > Bid disqualification, audit failures
Security gaps > Ransomware threats, insurance issues

The Leadership Shift: From Reactive to Proactive

Here’s what future-ready firms are doing:

Operations

  • Automating field reporting tied to job cost and schedule.
  • Using real-time dashboards to spot red flags early.
  • Streamlining communication between PMs, supers, and finance.

Finance

  • Standardizing reporting and compliance workflows.
  • Connecting time, materials, billing, and forecasting.
  • Getting out of spreadsheets and into insight-driven decisions.

54% of financial leaders say data silos are a significant barrier to innovation.

Technology

  • Replacing legacy systems with secure, scalable platforms.
  • Implementing MFA, encryption, and access control across apps.
  • Building an integrated data environment that supports growth.

How to Get Ahead of Tech Debt

Step 1: Run a tech stack audit

Inventory your tools, identify manual workarounds, and map how data flows—or doesn’t.

Step 2: Tie tech to business risk

Quantify what tech debt is costing you in rework, delays, and reporting gaps.

Step 3: Create a modernization roadmap

Prioritize systems that directly impact project delivery, cash flow, and compliance.

Step 4: Align leaders around outcomes

It’s not about new software. It’s about visibility, control, and smarter execution across the business.

Real-World Example: Fragmented Systems Hiding Process Inefficiencies

One client came to us to address pain points in their accounting processes — specifically invoice delays and vendor confusion. But the real issue wasn’t just in AP; these were symptoms of deeper cross-functional inefficiencies.

  • Invoices were held up by missing purchase orders and inconsistent shipping info.
  • Over 50 purchasing card users and a decentralized approach created chaos in approvals.
  • No central oversight meant missed pricing leverage and limited vendor accountability.

Our review revealed that a disconnected tech stack and siloed processes were making collaboration harder and errors more common.

By centralizing purchasing, standardizing processes, and activating an ERP module they already owned, the client:

  • Automated vendor onboarding.
  • Streamlined invoice approvals.
  • Improved visibility and vendor management.
  • Reduced manual work across departments.

The Takeaway

Tech debt often shows up as process pain. Solving for one department isn’t enough — you need to address the system as a whole.

Tech Isn’t Overhead — It’s Infrastructure

Your tech stack isn’t just software. It’s the foundation of your operations, cash flow, and growth.

Construction companies that treat technology as infrastructure — not just overhead — will lead the industry forward.

At Eide Bailly, we help construction firms reduce technology debt, modernize core systems, and align tech strategy with business growth. Let’s build a smarter foundation.

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