Service Cloud Implementation & Consultation Services
Boost productivity and increase customer satisfaction with Service Cloud.
With Service Cloud, you can choose how your customers reach you — by email, phone, social media, chat, text, and more. Service Cloud equips your team with the tools they need to respond efficiently to customer questions and requests across all of these channels.
We’re here for you every step of the way.
Your business — and your customer’s expectations — are constantly evolving. We’re here to help make sure that your Service Cloud processes can change along with you. Let our Salesforce-certified consultants help you maintain your investment in Service Cloud.
What We Offer
Service Cloud Implementation
Omni-Channel Case Management and Digital Engagement
Customer Community Implementation
Einstein for Service
Knowledge Base Implementation
Entitlement And SLA Tracking
Ongoing Service Cloud Admin Support
Ongoing Service Cloud Development Support
Service Cloud Training
Service Cloud Adoption Services
Salesforce Service Cloud Lightning Migration
Service Cloud Triage
A Guide to Getting the Most Out of Your CRM
The key to successfully maximizing efficiency is investing in the right CRM, integrating it into your processes, and continually optimizing.
Read the ArticleOur team of professionals can help transform the way you do business.
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Wherever you are in your Salesforce journey, Eide Bailly can help.
Our team of more than 200 experienced consultants can help you harness the power of your CRM.
Salesforce Leadership
Hans H. Hendershot
Principal
In his position, Hans is responsible for leading the Firm's Salesforce consulting practice. He holds experience with strategic technology services and solutions including infrastructure and networking, IT security, ERP and CRM, business analytics, custom application development and business planning. Serving as a trusted business advisor, Hans guides his clients through advancements in technology, from assessing their business needs to implementing the right solution and supporting their systems.
Noel M. Datko
Principal
Noel helps organizations realize results through technology implementations and integrations. He assists organizational leadership design business processes that will be successful with the Salesforce platform and enable them to integrate and scale with other connected environments.