Eliminate the day-to-day stress of managing and supporting your business’s technology environment.
You don’t need your own dream team of IT specialists and engineers to have cutting-edge technology and knowledge in your back pocket. We’ll not only consult your business and implement your new solutions, but we’ll also loan out our expert IT specialists, all at your service. From properly maintaining your network for ongoing security and stability to providing end-user support when things go wrong, we’ll keep your business healthy and protected.
Why Choose Managed Services?
There are many reasons a business could choose to engage with an IT vendor. Perhaps you have a task that requires a specific skill set not found within your company. Maybe you need to temporarily expand your workforce or augment your team’s current skill set. In many cases, cost savings is the driver. Businesses find that outsourcing an activity is less expensive than developing or hiring a specific skill set. Whatever the reason, engaging with an IT vendor should allow your organization to focus on your core business. Selecting the right IT vendor is critical to your business’s health, stability and long-term success.
The scope of activities that businesses look to outsource cover a broad spectrum. On one end, some organizations seek to engage with an IT vendor that can substitute for an internal IT department. These vendors are often referred to as Managed Service Providers (MSPs). MSPs often provide a full suite of IT services. These services include providing a helpdesk function, keeping an IT network up and running and procuring hardware and software.
Alternatively, other organizations are looking for a vendor to provide a specific service or function. For example, a business could contract with a security vendor to perform security monitoring of their network. They could engage with an IT vendor to develop a web application or deploy a commercially available software solution. Any of these relationships can be short term or endure for decades. With so much on the line, the importance of selecting the correct IT vendor for your organization cannot be overstated.
Why Choose Eide Bailly to be your IT Managed Services Partner?
- 1 phone number to call with issues
- 4 team members dedicated to your business
- 17 minute average response time to e-tickets
- 45 minute average time to close a support ticket
What We Offer: Three Levels of Support
On-Demand IT
If you are a smaller organization with a limited internal IT staff or a larger organization with a gap in current IT skills or capacity, you can call us when you need us. There’s no contract, no commitment, and you pay as you go. We can offer you an extra set of hands on a project or be there for you when things “break,” so you can get back on track quickly.
Monitor IT
If you are a smaller organization with a need for advanced monitoring without the commitment, or if you’re a larger organization with a cap in current IT skills or capacity, we will provide next-level support for faster recovery and “up” times. We can monitor the ongoing performance health of your network and environment without the hassle and overhead of doing it yourself. With no contract, we are a knowledgeable resource to call when you need us.
Impact IT
If you are a business with no or extremely limited IT resources, or if you’re a mid-to large organization looking to either hire an additional resource or fully offload your IT burden, we offer complete, proactive management of your IT operations. Our enterprise-level team of resources provides designated, reliable support with industry-leading tools, certified professionals and the business savvy to know and understand your business beyond just IT—all for less than the cost of hiring a full-time employee. Receive automated maintenance, IT planning support and full-service managed services support billed monthly.
What Our Clients Say
Eide Bailly really raises the level of your technology and what you can do in your business.”
What Makes Eide Bailly Different
❯❯❯CUSTOMER SPOTLIGHT
Supporting a Growing Restaurant Brand
As regional restaurant brand Zorbaz has doubled in size over the past 10 years, the need to operate as one cohesive business grew increasingly important. From total oversight of their technology strategy to network security and infrastructure support, watch how the Eide Bailly team helps Zorbaz focus on running their business instead of managing their IT overhead.
Latest Insights
We’re in the business of serving your business by finding solutions that meet your budget and expectations.