Health care technology continues to expand and advance, and with that comes an increased risk of consumer privacy breaches. The HHS Office of Civil Rights (OCR) enforces the rules related to the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH). The OCR established a pilot auditing program in 2011.
In Phase 1 of the audit program, the OCR evaluated covered entities' HIPAA controls and processes surrounding Privacy, Security and Breach Notifications. The OCR then developed a protocol of review that was used to assess 115 covered entities.
Moving forward with Phase 2 of the audit program, which began in March, the OCR will be requesting information to validate the covered entities' organizational contact information. Once this is completed, the OCR will randomly request the completion of a pre-audit questionnaire. Failure to respond to the request will not exclude you from a possible audit, and your organization runs the risk of the OCR having incorrect contact information.
Organizations who are randomly selected for a Phase 2 audit will receive both an email and a letter requesting documents. The expectation is for the organization to respond within 10 days from the date of the letter.
As part of the Phase 2 audits, covered entities will also be requested to reveal listing and contact information about their business associate agreements. Additionally, the OCR will be evaluating business associates for their HIPAA practices. Both desk audits and onsite audits will be conducted.
The first round will be concentrated on the covered entities. The second round will include the business associates. The goals of the audits are to evaluate HIPAA compliance, drive best practices, and identify risk vulnerabilities based on process reviews and complaint investigations.
Results of the draft audits will be shared with the organizations.