Webinar Series Banner

Get ready for our annual Critical Access Hospital Conference, held virtually in 2021! Spend time with Eide Bailly professionals as they address today’s challenges related to the Medicare cost report and revenue cycle.

For the last eight years, Eide Bailly has hosted critical access hospital providers from across the country at our annual CAH conference. While this year looks different due to COVID-19, our goal is to connect with you in a meaningful way to continue our mission of providing an educational experience that goes beyond the surface. We plan to continue to build our conference into a comprehensive event with tangible, actionable takeaways.

While the event is being held virtually, you’ll still gain professional development, content created just for you and an opportunity to interact with our presenters during the sessions.

This year’s virtual event will be broken into two key sessions focusing on the Medicare cost report and revenue cycle.

“I’ve attended every CAH Conference that Eide Bailly has hosted, going back to 2013. As the CFO of a Critical Access Hospital, having a company like Eide Bailly that has staff that are very highly regarded nationally for their knowledge and expertise in rural healthcare, and specifically with CAHs, makes this conference one of my top priorities every year. They always make this event well worth the time and money to attend.”

- William Adcock, CFO | Union General Hospital
Calhoun, Louisiana

“The team at Eide Bailly really cares about our people. They realize that we are so engrained in our day-to-day, where Eide Bailly works with small organizations and large organizations. They have a little more of a pinpoint on what’s going on with reimbursement, so we rely heavily on the team at Eide Bailly.”

- Stacy Johnson, CEO | Johnson Memorial Health Services
Dawson, MN

Thursday April 8, 2021 and Friday April 9, 2021 | 11:00 a.m. – 1:30 p.m.

Cost Reporting – Beyond Reporting the Past: Strategies to Enhance Overall Financial Performance

The Medicare Cost Report is a massive document that significantly drives the financial performance of the Critical Access Hospital. While one can argue that you cannot make any money on the CAH cost report, you can lose or miss significant reimbursement if you do not properly understand the rules, regulations and/or strategies. This two-session series will explore the cost report as it pertains to Critical Access Hospitals. Specific attention will be focused on the following:

  • Revenue and expense matching
  • Determination of allowable costs
  • Cost allocation strategies
  • Operational strategies Provider-based and Rural Health clinic reporting and strategies
  • Strategies to assist your organization in streamlining your cost report preparation process

Learning Objectives  

  • Review the flow of information of the Medicare Cost Report.
  • Identify common reimbursement and compliance issues related to the Medicare Cost Report.
  • Compare allowable versus unallowable expenses on the Medicare Cost Report.
  • Explore various revenue/expense and overhead allocation challenges and opportunities for your organization.
  • Identify opportunities to streamline your cost report preparation efforts

Eide Bailly Facilitators  
Brian Bertsch | Principal, Healthcare Consulting
Brian Bertsch has more than 23 years of experience helping critical access hospitals, PPS hospitals and other rural providers improve their financial stability. His primary focus is healthcare consulting working with hospitals on Medicare and Medicaid rules and regulations, preparation and review of Medicare cost reports, chargemaster/cost report reviews, market pricing analysis, and other financial improvement analyses. Brian also provides education to staff, board members and constituents on Medicare reimbursement issues.

Ralph Llewellyn, CPA, CHFP | Partner-in-Charge of Critical Access Hospitals
Ralph started his healthcare career as a rural hospital CFO. For the past 23 years, he has been with Eide Bailly, where he conducts operational assessments and assists providers in enhancing financial and operational performance. He provides chargemaster/cost report audits and redesign projects, conducts reimbursement enhancement studies, and also assists in the development of physician compensation strategies. Ralph is a frequent speaker at state, regional and national healthcare conferences.

Thursday April 15, 2021 and Friday April 16, 2021 | 11:00 a.m. – 1:30 p.m. 

Revenue Cycle: Unique Challenges and Requirements

The revenue cycle is a complex system that involves multiple departments and personnel. Critical Access Hospitals have some unique revenue cycle challenges and requirements. These two-day sessions will provide an opportunity to hear from our consultants on the key components of the revenue cycle and what CAHs can do to ensure they are optimizing while remaining compliant.  
Learning Objectives  

  • Identify opportunities within Patient Access to improve the patient financial experience and the revenue cycle
  • Determine best practices within the Mid-Cycle of the revenue cycle with focus on common pain points
  • Identify Key Performance Indicators (KPIs) and discuss billing and claim challenges facing CAHs
  • Review professional and provider- based billing and coding
  • Discuss current trends and hot topics impacting the revenue cycle

Eide Bailly Facilitators  
Janice Swan, MHA, HFMA CRCR| Manager, Healthcare Consulting
Janice has over 25 years of healthcare experience in revenue cycle and physician practice management.  She has worked as a patient accounts auditor, system implementation consultant, central business office supervisor, physician practice manager, interim patient accounts director, interim patient access director and consultant.  Janice is a Manager, Revenue Cycle within healthcare consulting for Eide Bailly.  She assists providers by developing tailored solutions focusing on workflows for patient access functions, denial management, and patient financial service performance through data analytics and cash acceleration work efforts. 

Joy Krush, RHIT, CCS, CCS-P, CDIP | Senior Manager, Healthcare Consulting
Joy has more than 30 years of experience in healthcare revenue cycle. She worked as a reimbursement manager in a healthcare facility with emphasis on coding, denial management, compliance, documentation improvement and chargemaster. For the past four years with Eide Bailly, she has worked with clients on coding and clinical documentation reviews, revenue cycle assessments, charge capture and chargemaster reviews and Health Information Management support. Joy is involved in AHIMA and NDHIMA and has held many board positions within NDHIMA.

Rachel Pugliano, RHIT, CHC | Senior Manager, Healthcare Consulting
Rachel has over 20 years of experience focusing on the mid-cycle of the revenue cycle, which would include coding, documentation improvement and charge capture. Rachel assists our clients with the improvement of their revenue cycle functions as well as maintaining compliance with government regulations. Rachel assesses the overall health and capabilities of an organization's revenue cycle functions, develops coding compliance and documentation improvement strategies for both hospitals and medical group practices and provides internal coding compliance and charge capture assistance to improve coding and charge accuracy. Rachel is a member of AHIMA, HCCA and is on the board for the South Texas HFMA chapter serving as Programs Chair.

Susan Rohde, RHIT, CCS-P, CPC | Senior Manager, Healthcare Consulting
Susan has more than 25 years of healthcare experience with an emphasis on professional coding. She specializes in interventional radiology coding, surgical coding, ICD-10-CM and CPT coding for both inpatient hospital and outpatient clinic accounts. Susan also provides proper evaluation and management (E & M) education and training to providers and facilities to obtain accurate reimbursement. For the past 20 years with Eide Bailly, she has worked with clients on coding and clinical documentation reviews, charge capture assessments, benefit plan analysis, and coding support. Susan is involved in AHIMA and NDHIMA and is active in research and article writing of current health information related topics.

Deyon Suchla, Senior Manager | Healthcare Consulting
Deyon is a healthcare consulting manager with more than 35 years of experience in the healthcare industry. She has spent 20 years in revenue cycle management with experience in hospital, clinic and long-term care operations. Deyon’s consulting and training is consistent with the compliance guidelines established by Medicare and other third-party payers for both UB-04 and CMS-1500 claims billing.

Amy Tepp, CPA | Partner-in-Charge of Revenue Cycle  
Amy has more than 30 years of experience in healthcare finance, leadership, reimbursement, revenue cycle, and compliance. She has worked as a Medicare auditor; director of reimbursement, revenue integrity, & regulatory review and analysis; compliance officer and consultant. Amy is the Partner-in-Charge of Revenue Cycle within healthcare consulting for Eide Bailly. She assists providers by developing solutions focusing on revenue cycle process optimization, Chargemaster development, pricing transparency strategy, compliance program assessment and compliance audit function. 



Price per session: $125
$200 for both sessions
Register for both and save!

For further information, contact Jessica Gropel via email at jgropel@eidebailly.com, or by phone 507.304.6929.